Terms and Conditions

Terms and conditions of purchase

Calzado Barefoot is committed to transparency and clarity in commercial transactions carried out in this portal, so we recommend that before contracting any of the products on our website, read these conditions and terms that apply to the provision of services offered. Calzado Barefoot.

Terms and conditions of sale

These Terms and Conditions regulate the use of the online store www.calzadobarefoot.com.

These conditions shall be accepted by the parties without reservation, and may be modified at any time and without notice, so it will be the responsibility of the User to read them each time you make a purchase, since the conditions in force at the time of conclusion of the contract, will be those that are applicable.

The electronic contract will not be filed by a third party and the language for its conclusion is Spanish. The present general conditions may be stored and reproduced at any time by the user who makes a purchase through the options of his internet browser, and must be accepted before proceeding to the payment of the order.

This website complies with the following regulations:

• Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSI-CE).
• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
• Organic Law 3/2018, of December 5, on Personal Data Protection and guarantee of digital rights.

Seller identifier

• Corporate name: [ltw_compname]
• Trade name: [ltw_compname2]
• NIF/CIF: [ltw_nif]
• Phone: [ltw_phone]
• Registered office: [ltw_address]
• Company registered in the Mercantile Registry of Pontevedra, Volume 4475, Folio 102, Section GNE Page PO72797 1st inscription.
• E-mail: [ltw_email]

Rights of use and reproduction

Calzado Barefoot ® is a registered trademark.

All rights of use and reproduction are reserved and protected under the laws and regulations established by the Spanish Patent and Trademark Office.

User account and bug fixes

In order to make online purchases in this store, you may register by creating a “User Account”.

If you make the purchase as a “guest”, personal data will not be stored on the website, nor will it be possible to check the order history. Personal data will be kept only for the management and delivery of the ordered products.

If you decide to register, you will receive an email confirming that the process has been successful and a reminder of the access data. From your account you will be able to make purchases, check your order history, change your password, modify your personal data, modify your shipping and billing addresses, make comments, and other transactions or formalities related to your purchases.

You may unsubscribe at any time by sending an e-mail from the address you wish to unsubscribe to info@calzadobarefoot.com, which will result in the cancellation of your personal data.

In any case, the creation and cancellation of a user account shall be governed by the provisions of the Privacy Policy.

How to place an order

The customer must access the website www.calzadobarefoot.com , select the desired products, and provide the required information in the purchase form. The information provided must be accurate, complete, and up to date at all times. Failure to do so constitutes a breach of the terms, which may result in the termination of the contract with Calzado Barefoot.

From the moment of acceptance, the customer acquires the status of a Customer of Calzado Barefoot.

Once the purchase has been made and the payment has been made, Calzado Barefoot will send you an order confirmation by e-mail. If you do not agree with the information contained in such confirmation, you may request the modification of the same or the cancellation of the order through the e-mail info@calzadobarefoot.com and provided that the order has not been shipped.

The validation of the order by the customer implies the knowledge and acceptance of these particular conditions of contract as part of the conclusion of the contract. Unless proven otherwise, the data recorded by the calzadobarefoot.com site constitutes proof of all transactions made between Calzado Barefoot and its customers.

Prices

The prices applicable to each product are those indicated on the website on the date of the order including, if applicable, all VAT (Value Added Tax) for transactions within the Spanish territory, except for the Canary Islands, Ceuta and Melilla.

Orders placed from the Canary Islands, Ceuta and Melilla, may be subject to customs charges upon arrival of the shipment at destination. These expenses do not go to Calzado BarefootWe are not responsible for these costs, so we can not take charge nor know exactly the amount to be paid upon receipt of an order.

Methods of payment

The payment will always be in advance of 100% of the order and the shipment will be made after confirmation of payment. The customer agrees to pay for the products contracted on the site calzadobarefoot.com in the forms accepted by Calzado Barefoot.

When making the payment, the calzadobarefoot.com site will redirect to the selected payment gateway, according to the different forms of payment accepted, no other form of payment being accepted:

By credit or debit card (Redsys)

Visa, Mastercard, Maestro and American Express cards are accepted via Redsys SSL secure payment gateway. Payment is processed immediately.

Bizum

Bizum is integrated with the Redsys SSL secure payment gateway. To complete the payment, you must follow the instructions that appear during the checkout process.

PayPal

Through PayPal, payment will be authorized at the time of purchase, but the amount will only be withdrawn when the order is confirmed.

Bank Transfer

Make a bank transfer or direct deposit of the total amount of the order to the following account:
ES37 0182 1795 4802 0159 6896
Please indicate the order number as the concept.

⚠️ Important: If payment is not reflected within 3 days, the order will be automatically cancelled. The shipment will be made after confirmation of payment in our account.

SeQura

Pay at your own pace

Choose to pay with total flexibility. You decide — interest-free or with a small fee and instalments of up to 18 months. Bring payments forward or change the dates — you’re in control of your finances. Clear, transparent costs and instant approval.

Sounds good, doesn’t it? Shop with seQura in a flash. With just 5 details, no paperwork, and no documents to upload. Easy, fast and secure.

1. Select seQura as your payment method and choose the number of instalments when completing your order.
2. Enter 5 details and we’ll confirm your purchase instantly. Today you only pay the first instalment.
3. Enjoy your purchase and pay comfortably. Your payments will be made automatically each month.

Receive it first

Receive your purchase first and pay later. You have 7 days to decide, and if you don’t like it, you can return it. And the best part — it’s free for you.

Sounds good, doesn’t it? Shop with seQura in a flash. No paperwork, no documents to upload, and immediate approval. Easy, fast and secure.

1. Select seQura as your payment method when completing your order.
2. Enter your ID number and mobile phone, and we’ll confirm your purchase instantly. You don’t need to enter any credit card details, and you won’t pay anything upfront.
3. Receive your order, check it, and pay up to 7 days after shipping, with no additional cost. seQura will send you an email with the payment date and method. And that’s it — enjoy! If you have any questions, find the answers here.

Refunds and cancellations

Any refund or cancellation will be reimbursed through the same means of payment used. Your personal and banking data will be protected in accordance with the Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).

Validity of prices and offers

The products offered on the website, and their prices, will be available for purchase as long as they are in the product catalog displayed on the website. Customers are kindly requested to access updated versions of the website to avoid pricing errors.

Calzado Barefoot reserves the right to modify its prices at any time without prior notice.

In the event of a manifest error in the pricing that appears in the product file, the price established for that product in the informative email that we will provide you when we detect the error will prevail.

Discount coupons

The coupons or discount codes are for individual use and not cumulative and subject to the validity dates indicated. Calzado Barefoot reserves the right to cancel any promotion if it is considered that they are being used abusively or inappropriately.

Points program

Calzado Barefoot offers a points program for registered customers. A user account is required to accumulate and redeem points (can be created at any time, even during the purchase).

Conditions for accumulation of points

• Points are assigned once the order is shown as completed.
• They are valid for all products at full price, including VAT.
• They do not generate points:
  • Shipping costs.
  • Discounted products or products in discount campaigns.
  • Purchases on which a coupon or points have been used.
• Points are automatically accumulated in the Client Area.

Validity and use of points

• Points are valid for 6 months from the date they are assigned.
• To use them it is necessary to be registered and logged in the web.
• They can be partially or fully redeemed at the time of purchase.
• The maximum redemption value is 5 € discount per order.
• Points are associated with the customer’s email address and cannot be transferred between accounts.

Adjustments in case of returns

• In case of cancellation, partial refund or reimbursement, points equivalent to the amount refunded will be deducted.
• If points were used in an order and the product is subsequently returned, the value of the discount applied through those points will be subtracted from the amount refunded.

Additional conditions

• Points accumulated are a promotional benefit offered by Calzado Barefoot on a voluntary basis and have no real monetary value and cannot be redeemed for cash.
• In no case shall the points give the right to request economic reimbursements, compensations or cash equivalences.
• The points can only be used as a discount on future purchases, always within the validity period and in accordance with the conditions of the program.
• Calzado Barefoot reserves the right to cancel or modify the points program at any time, either collectively or individually.
• It may also cancel certain sales if improper or abusive use of the program is detected.

Terms and conditions of shipment

Deliveries will be made to the address indicated in the order, by the chosen shipping method, and within the indicated delivery time. An order is considered delivered at the moment the package is handed over by the carrier and signed for as received.

The customer shall inspect the products within 24 hours after delivery and, in case of any defect in the products or in case of any other incident related to the delivery, shall notify it in the most detailed way possible, to the e-mail address info@calzadobarefoot.com.

In the case of possible delivery problems, you should contact us through our e-mail info@calzadobarefoot.com. You will have to explain the problem in the shipment, always indicating the order number.

If no notification is given by the customer, it shall be assumed that the products are in accordance with the contract and free from any defects, and consequently, the customer shall be deemed to have accepted the products.

The customer shall refuse packages that are delivered damaged or that show signs of having been damaged during transport. In no case Calzado Barefoot will take charge of a package that is damaged in any way and has been accepted by the customer.

Calzado Barefoot will not assume any responsibility when the delivery of the product does not take place because the shipping information provided is inaccurate or incomplete, or when the delivery cannot be made for reasons beyond the control of the shipping company.

Under no circumstances, Calzado Barefoot shall be under any obligation to financially compensate the customer for delays in delivery of all or part of the products for any reason whatsoever.

Warranty and defects policy

Calzado Barefoot informs the Customer of the existence of a legal guarantee (Royal Legislative Decree 1/2007 of 16 November, approving the revised text of the General Law for the Defense of Consumers and Users) on the products we sell through this website, in the terms legally established for each type of product, responding, therefore, for the lack of conformity of the same that is manifested within a period of two years from the delivery of the product taking into account the nature of the marketed good and reporting the lack of conformity within two months after he became aware of it. In this sense, if any of the products are not in conformity with the contract, you must bring it to our attention.

Any improper use or wear and tear of the footwear, as well as manipulation and breakage, caused directly by the user and/or end consumer of the product, will be excluded from the warranty.

Any minor imperfection that does not affect the structural integrity of the footwear will not be considered a manufacturing defect or a product in poor condition.

In case of defective product, we will proceed to the replacement, price reduction or issuance of coupon for the amount corresponding to the price, as appropriate. The replacement with an identical product (if possible) will be free of charge for the customer and must be carried out within a reasonable period of time, as soon as the customer notifies us of the lack of conformity.

Minor defects in the packaging that do not affect the functionality of the product will also not be considered a defect or damage for claims.

Shipping Policy

Any order placed on the calzadobarefoot.com site will be prepared and shipped as soon as possible (except Saturdays, Sundays, holidays, vacation periods and cases of force majeure).

Payments by bank transfer will be processed after verification of payment.

Mainland Spain and Balearic Islands

• Automatic Calculation: Shipping costs are calculated by entering the zip code on the checkout screen. For both home delivery (home-domicile) and pick-up point (home-office). If no pickup point is selected, the shipping application will automatically select the one closest to your home address.
• Personalized Rates: We offer rates adapted to each area to guarantee economical prices.
• Free Shipping: From 60€ of purchase (except urgent shipments).

Canary Islands, Ceuta and Melilla

• Automatic Calculation: Shipping costs are calculated by entering the zip code in the checkout screen.
• Personalized Rates: We offer rates adapted to each area to guarantee economical prices.
• Free Shipping: From 80€ purchase (except express shipments)

Portugal Peninsular

• Automatic Calculation: Shipping costs are calculated by entering the zip code on the checkout page.
• Customized Rates: We offer rates adapted to each region to guarantee economical prices.
• Free Shipping: On purchases from 70€ (except urgent shipments).

Other destinations in the European Union

• Automatic Calculation: Shipping costs are calculated by entering the zip code in the checkout screen.
• Personalized Rates: We offer rates adapted to each area to guarantee economical prices.

International Countries

• Automatic Calculation: Shipping costs are calculated by entering the zip code in the checkout screen.
• Personalized Rates: We offer rates adapted to each area to guarantee economical prices.

---

Delivery at pick-up point (Ponteareas)

Calzado Barefoot offers you the option of picking up your order free of charge, at a collection point, located at Av. de Fermín Bouza Brey, 4, Ponteareas, Pontevedra (Informática Condado).

Delivery in Tui

Orders placed in the 36700 zip code of Tui (Pontevedra) will be delivered to the address indicated at no cost.

Delivery times

Our orders are shipped from Monday to Friday (national holidays in Spain, regional holidays in Galicia and local holidays in Tui). Urgent shipments will be sent the same day as long as they are made before 11:00 h. (Spanish peninsular time).

Approximate delivery times, in business days Monday through Friday, from the time the order is shipped are:

Peninsular Spain

• Pick up at pick up point: 72 hours
• Standard home delivery: 48/72 hours
• Express delivery: 24/48 hours

Balearic Islands

• Pick up at pick up point: 96 hours
• Standard home delivery: 72 hours
• Express delivery: 48 hours

Canary Islands, Ceuta and Melilla

• Standard home delivery: 96 hours (excluding customs clearance time).

Portugal Peninsular

• Coleta no withdrawal point: 72 hours
• Standard home delivery: 48/72 hours
• Express delivery: 24/48 hours

Other Destinations

• We cannot guarantee an approximate delivery time, since long-distance shipments depend on the transport company’s management.

Return and exchange policy

Item changes

We do not make changes of size and/or model, because it is difficult to guarantee the availability of stock at all times. If you need another size or color you will have to make a new purchase and process a return of the item you do not want.

Return and Withdrawal

You have 14 calendar days from the date you receive the goods to return them.

If you wish to initiate a return you must do so through our returns portal: RETURNS PORTAL

The products in liquidation with aesthetic defects or defects, indicated in its product card, cannot be returned.

All payments received will be refunded, including the initial shipping costs (if any). Only the return shipping costs will be deducted from the refund.

Discounted products have special return conditions due to their reduced cost and low commercial margin.

Returns of the same order, up to two pairs of shoes, will have a cost of:

Peninsular Spain:

Pick up at home or drop off at pick up point: 5 €.

Discounted products: 7 €.

Balearic Islands:

Pick up at home or drop off at pick up point: 6 €.

Discounted products: 8 €.

Canary Islands, Ceuta, Melilla and Madeira:

Pick up at home or drop off at pick up point: 15 €.

Discounted products: 17 €

Peninsular Portugal:

Pick up at home or drop off at pick up point: 6 €.

Discounted products: 8 €.

Other European Destinations:

Pick up at home or drop off at pick up point: 15 €.

Discounted products: 17 €

International Countries:

Pick up at home or drop off at pick up point: 30 €.

Discounted products: 37 €

Remarks:

• For each additional pair, 2 € will be added to the initial cost.
• If you return the same order in separate shipments, you will be charged the return shipping cost for each shipment.
• If you return several different orders in the same package, each order will be handled and invoiced separately.
• Initial shipping costs, if any, will only be refunded on the first return of the same order.

Otherwise, we reserve the right to refund the purchase or to deduct the amount of any depreciation that the product may have suffered.

Cases in which no refund is charged

If you receive a defective or wrong product, no charge will be applied. Defects or non-conformities must be reported immediately upon receipt of the order.

Promotions

If the return concerns an order with promotions (gifts, additional discounts, etc.), the promotional product must also be returned. Otherwise, the amount will be deducted from the refund.

Reimbursement

Once the goods have been received and checked, the amount of the product (and, if applicable, the shipping costs) will be paid within a maximum of 14 working days.

In case of payment by bank transfer or deposit, it will be necessary to provide an account number.

In case of repeated returns by the same customer, Calzado Barefoot reserves the right not to accept future orders.

Rebates in the form of a promotional code

If the customer chooses a refund via promotional code, the next order will be shipped free of charge (Peninsula and Balearic Islands only).

This benefit is valid only once, and only on the first order in which the code is used.

If the cancellation of the code is subsequently requested for a financial refund, the right to free shipping will also be cancelled.

Returns at specific points

• Ponteareas (Pontevedra): before coming, please send an email to devoluciones@calzadobarefoot.com indicating your order number.

• Orders with zip code 36700 (Tui, Pontevedra): you must send an email to devoluciones@calzadobarefoot.com with your order number.

Late returns

No returns will be accepted after 14 calendar days from the date of receipt of the product.

Once the return has been requested, the shipment must be made within 14 calendar days.

If this deadline is not met, the refund will not be accepted and a penalty of €1 may be applied.

Returns not accepted

If we receive late or non-compliant items, the customer will be notified to pay for the cost of pickup and return.

If no reply is received, the products will be stored for a maximum period of 1 year, in accordance with the provisions of the Spanish Civil Code on prescription of actions (art. 1968). After this time, the customer will lose the right to claim the goods.

Package returned due to delivery problems

In case your package has not been picked up within the time stipulated by the carrier, it will be returned to our warehouse. Once received, it will be processed in the same way as a return and the corresponding amount will be refunded.

Likewise, if the package is returned for any of the following reasons:

• Incomplete or erroneous delivery address provided by the customer.
• Explicit refusal of the package at the time of delivery.
• Repeated absence of the addressee, preventing its delivery within the term established by the transport company.

The same procedure will apply: the order will be considered returned and the corresponding amount will be refunded.

If you request a new shipment, you will have to pay the corresponding amount.

Shoe measurement

The shoe measurement service is free of charge, but 100% accuracy cannot be guaranteed due to production variations. These small deviations do not entitle you to a free refund.

Damage during transport

If the product has been damaged during transport, it is essential that you inform us the same day you receive the goods and note the incident on the carrier’s delivery note.

Cancellation or modification

The customer may cancel or modify his order, as long as it has not left our facilities. You must inform us of the changes you wish to make.

To do so, you should contact us as soon as possible by sending an email to info@calzadobarefoot.com indicating the order number and the changes you wish to make.

After-sales service

To contact us or to ask us any question, issue, incident or complaint you can use any of the following means:

• Phone: +34 986 89 92 86
• Email: [ltw_email]

Confidentiality

All the information and documentation used during the contracting, development and execution of the services that regulate the relations between Calzado Barefoot and the Client.

All information received from the customer, whether images, emails, texts, access data such as customers and passwords, will be treated confidentially, being totally forbidden the transfer to third parties.

Confidential information shall not be understood to be that which is disclosed by agreement between the Parties, that which becomes public for the same reason or that which must be disclosed in accordance with the law or with a judicial decision of a competent authority and that which is obtained by a third party who is not under any obligation of confidentiality. Both parties undertake to comply with the duty of confidentiality indefinitely.

Data Protection Policy

For complete information about your rights and the data protection policy that we apply to this website and all our services, we recommend you visit the privacy policy and cookies policy.

Limitation of Liability

Calzado Barefoot reserves the right to make, at any time and without prior notice, modifications and updates of all information contained on the website, so the customer must access updated versions of the page.

Calzado Barefoot shall not be liable for any loss arising from improper or unauthorized use of its website.

Customer agrees to indemnify and hold harmless Calzado Barefoot from claims, losses, expenses, damages, costs and reasonable attorneys’ fees resulting from any breach by the Customer of these Terms, whether or not considered material or immaterial; the misuse of the Services by you or any person acting on your behalf or using your account at Calzado Barefoot or for any material or immaterial breach of any right, title or interest of any third party.

Calzado Barefoot shall not be liable for any consequence or damage that may arise from the improper use of the products supplied.

Product images

The colors of the products may vary slightly in relation to the model of the image on the product sheet.

Variations in color may be the result of different lighting conditions when taking photographs, as well as the characteristics and settings of your display. In addition, although the dye may be the same for all products, it may not reflect in the same way on all leathers or fabrics.

Calzado Barefoot is not responsible for these variations.

Size guide

Measuring shoes is a free service that we are pleased to offer, however, we cannot offer a 100% guarantee as there is no standardized science to measuring shoes and there can always be production related deviations. Therefore, deviations do not entitle you to a free refund.

Jurisdiction and Applicable Law

Calzado Barefoot and the Client shall be governed, to settle any dispute that may arise from access to or use of this website, by Spanish law, and shall be subject to the Courts and Tribunals of the city of Pontevedra.

Last updated on 1 October 2025 at 7:00 p.m.